FAQ

Hello Yes we do do 1.8m in 40mm and 50mm widths, They can also be joined by ofsetting the base and using a very small amount of sealant.

Yes they can be reused, you can also remove the cover plate and replace it with a new one leaving the base in place and reusing the clips also.

To save your time and reach our support quickly, please follow below steps:

• Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members
• Capture screenshot or video for the issue you get.
• Specify which template and version you are using.
• Describe clearly how to reproduce the issue.
• Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to email@domain.com

Hello PVC Snips are bet but a fine saw can also be used, always cut up side down

Yes, is the simple answer.

Normally we do provide support during weekends and holidays, we will always get back to you ASAP.

1/ Create a staff account for us (with Themes permission and Settings permission) http://docs.shopify.com/manual/settings/account/staff-members

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue.

5/ Submit a support ticket at here: https://halosoft.ticksy.com/. Our support team will get back to you soonest, please help us to wait.

Yes the door thresholds are very flexible and can overcome many dificult floor situations.

Hello Yes they will overcome most floor types provided they have a starting height on one side or a combination of both sides of about 5mm TO 6MM depending on underlay used on the carpet.

Standard is 2-5 days, express is 24-48 hours.

there is a thin seal that joins the T shape that allows the the cover plate to pivot

we offer 30 days retur, we recommend evri or yodel for 90cm returns, as royal mail cannot be used for items over 65cm

Yes our address is in the footer, send your details with the sample and what you are looking to buy.

yes but contact us first to arrange a time.

max width we make is 50mm.

Yes contact us and we can sort that for you.

yes we do take enquires for stocking stores.

Yes contact us with you requirmeants.

A threshold strip is a finishing piece used between two floor surfaces — typically at a doorway — to cover the gap between them and create a neat transition. It helps protect the edges of your flooring and provides a smooth surface to walk over.

“Multi‑purpose” means this threshold strip is designed to work across different floor heights and types. It can accommodate many variations in height — such as between different flooring materials — and still form a smooth transition

This threshold strip works with most hard flooring types, including laminate, wood, Stone, engineered wood, tile, and similar surfaces. It provides a neat finish between rooms or at door openings.

This product uses the Easyclip adhesive clip system, which allows the threshold strip to be fitted without screws or drilling. The base sticks directly onto the floor with adhesive, and the top piece clips into place using included clips, making it quick and easy to install.

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Yes — you can cut the threshold strip to size with a suitable saw to fit any doorway width.

you will need standard tools such as a fine saw (to cut to length) and possibly a 1p coin to secure the clips.

Yes — the strip is supplied with the necessary clips and an adhesive strip. The number of clips included may vary depending on the colour variant.

A 50mm x 1800mm threshold strip is used to cover expansion gaps and create a smooth transition between different flooring types, such as laminate to carpet or stone to tile, laminate to Laminate, Laminate to Floor, typically in doorways but can be used in other situations to fill gaps up to 40mm wide.

Yes, Our 50mm threshold strips are designed to accommodate small height differences between floors, helping to reduce trip hazards while providing a clean finish.

Installation methods vary by product but include clip-in systems & Adhesive base. Most are designed for quick and straightf orward installation using basic tools.

Yes, 1800mm threshold strips can easily be cut down to fit narrower doorways or specific floor transition lengths.

Porch and gallow brackets are structural support brackets commonly used to support porches, door canopies, bay windows and external architectural features. Their triangular shape provides excellent strength and even load distribution.

Yes, these brackets are suitable for supporting bay windows as well as porches and canopies. They are manufactured from solid, weather-resistant material and designed to provide long-term structural support when correctly installed.

No. Our porch, bay window and gallow brackets are made from durable polymer material that will not rot, warp or degrade, making them ideal for outdoor use in the UK climate.

Yes, these brackets can be painted to match your exterior décor. This allows you to achieve a seamless finish that complements your property while maintaining strength and durability.

The correct size depends on the load being supported and the dimensions of your porch, canopy or bay window. Larger brackets provide greater support and are recommended for heavier structures or wider spans.

Yes. These porch and bay window support brackets are specifically designed for external use and offer excellent resistance to moisture, temperature changes and everyday weather exposure.

They are sealing strips designed to improve the fire and smoke resistance of existing fire doors without replacing the entire door.

Intumescent seals expand under heat, blocking smoke and flames, helping doors meet UK fire and safety standards.

Yes — many come with self-adhesive backing or clip systems for quick and easy installation, although professional advice is recommended for full compliance.

We offer a range of widths, profiles, and seal types to suit most doors, including standard and narrow frames.

Yes — they can be installed in homes, offices, hotels, and other buildings requiring fire or smoke protection.

Yes — they can be trimmed to match the exact door frame length.

They are used for surface cleaning, degreasing, and preparation before bonding or finishing work.

Yes, these isopropyl wipes are low‑lint to avoid residue on sensitive surfaces.

Suitable for electronics, tools, automotive parts, print heads, and general workshop surfaces.

These wipes are designed for surface cleaning and degreasing, not for use on skin.